iOS App Crashing

We have received reports from several customers that version 2.0.2 of the 360fly app for iOS (iPhone/iPad) is crashing when users try to save edited videos or export social media converted videos to Facebook, YouTube, or their camera roll.

360fly engineering is working on isolating the causes of these issues, and why they are occurring for some users, but not others. In order to do this, 360fly needs YOUR help. We have created a category on the 360fly Community Forum detailing the information we need from customers experiencing this issue, and how to send that information to us. You can access this thread here - https://forums.360fly.com/t/360fly-ios-app-crashing/4130

 

As always, if you have any specific questions, please send us an email to support@360fly.com.


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