12-Month Limited Warranty, Plus Safety Instructions and Declaration of Conformity

12-Month Limited Warranty

360fly, Inc. (the “Company”) warrants to the original retail purchaser of this product that should this product or any part thereof, under normal use and conditions, be proven defective in material or workmanship within 12 months from the date of original purchase, such defect(s) will be repaired or replaced with reconditioned product (at the Company’s option) without charge for parts and repair labor. To obtain repair or replacement within the terms of this Warranty, you must obtain a return merchandise authorization (RMA) from us.  To obtain an RMA, please email us at (support@360fly.com) or send a written request to the address provided below and provide proof of warranty coverage (e.g., dated bill of sale or original purchase receipt), as well as specify the defect(s) for which warranty coverage is requested. For more details or assistance with an RMA, please visit www.360fly.com/support.


Address for warranty returns:

360fly, Inc.

1975 East Sunrise Blvd. Suite 400

Fort Lauderdale, FL 33304

Attention:  Support



This Warranty does not extend to the following:

1)         for products that include a Mic Plug, water damage caused by failure to properly seal the microphone opening with the included Mic Plug;

2)         costs incurred for installation, removal or reinstallation of the product;

3)         damage to digital memory/media devices or accessories; or

4)         loss of media, files, or stored data.


This Warranty does not apply to any product or part thereof which, in the opinion of the Company, has suffered or been damaged through alteration, improper installation, mishandling, misuse, neglect, or accident, or by removal or defacement of the factory serial number/bar code label(s).


The extent of the Company’s liability under this warranty is limited to the repair or replacement of the warranted product as specified above. In no event shall the Company’s liability under this Warranty exceed the purchase price paid by the purchaser for the product. The Company assumes no liability for accident, death, injury, or other loss arising from or resulting from use of the product or any part thereof.


THIS LIMITED WARRANTY IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES OR LIABILITIES, WHETHER EXPRESS, IMPLIED, OR CONSTRUCTIVE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE OR USE, OR MERCHANTABILITY. Any action for breach of this Warranty must be brought within a period of 12 months from date of original purchase. In no case shall the Company be liable for any consequential or incidental damages, including lost profits, for breach of this or any other warranty. No person or representative is authorized to assume any liability for the Company or to extend any other warranty on behalf of the Company other than the Warranty expressly stated herein. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights and you may also have other rights which vary from state to state.


Product Safety


Exercise caution. When using your 360fly® camera in your active lifestyle, always be aware of your surroundings to avoid injury to yourself and others.


You’ve been warned. Failure to follow these instructions/warnings could result in fire, electrical shock and other injuries or damage to your 360fly camera and other property.


Handle this. Your camera contains sensitive components. Do not toss, drop, disassemble, open, crush, roll, deform, shred, kick, microwave, paint, incinerate or insert foreign objects into the camera.


Damage alert. Do not use the 360fly camera if it has been damaged. For example, if it’s cracked, punctured or has other visible damage.


Charge safely. To avoid shock when charging, do not handle the plug or charger with wet hands. Attempting to use any charger other than the magnetic cradle supplied with the camera can damage the camera. If you do not know the voltage and current of a charger, use the included USB cable to charge from a computer.


Don’t force it. Never force-fit connectors into ports. Check for obstructions and make sure connectors match and are aligned correctly.


Water-wise. Do not use the 360fly® camera in rain or in other wet locations without plugging in its Mic Plug, where a Mic Plug has been provided with the camera. Do not dry a wet camera using external heat sources such as hair dryers, heater vents, ovens or microwaves. Simply pat dry with a clean, soft cloth or towel.


Helmet warning. If using your camera with a 360fly® baseplate or the Action Camera Mount on a helmet, always select a helmet that meets the applicable safety standards. Inspect your helmet to ensure it’s in good condition and follow the manufacturer’s instructions.


That’s glass. Your camera’s lens is glass. Should it break, care should be taken to avoid cuts or other injuries. Keep out of reach of children.


Running hot and cold. Avoid exposing camera and its internal battery to extreme heat or cold. Very low or high temperatures can shorten the battery’s life or stop the camera from working. Avoid instant, dramatic changes in humidity and temperature so condensation doesn’t form on or in the camera.


Be smart, legal and cool. Abide by all local laws when using this camera. There may be laws in your jurisdiction related to the use of the camera in a particular way. Some jurisdictions prohibit the use of a video camera as an attachment to certain equipment such as firearms or use in invasions of privacy.


Lithium batteries: A primary battery shall be marked with the word “WARNING” and the following or an equivalent statement: “Risk of fire and burns. Do not recharge, open, crush, heat above (the manufacturer’s specified temperature rating), or incinerate.” If space does not permit marking on the battery, the marking may be on the smallest unit package.


Do not get the battery wet; water will damage the battery, which could cause an explosion or fire.


Risk of explosion or personal injury if batteries are mutilated, or exposed to conducting materials, liquids, fire, or heat (above 54° C or 130° F). Do not use or recharge damaged rechargeable batteries. Do not mix battery types. Dispose of spent or damaged batteries according to manufacturer instructions and local laws.


FCC Compliance Statement:

This device complies with part 15 of the FCC rules.

Operation is subject to the following conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired operation.


Declaration of Conformity

360fly, Inc.

1000 Town Center Way

Suite 200

Canonsburg, PA 15317, USA


Declares under our sole responsibility that the product:

Product Type: Action Camera

Model Number: 360FLYBLK

FCC Identifier: 2ADDK-360FLYBLK


Conforms to the following Product Specifications:

Health and Safety

EN 60950-1:2006 + A2:2013

EN 62311 :2008

EN 62209-2:2010

EN 50360+A1: 2012

EN 62479: 2010



EN 300 328 V1.8.1



EN 301 489-1 V1.9.2

EN 301 489-17 V2.2.1

EN 55022: 2010

EN 55024: 2010



EN 50581: 2012


The product specified above is in conformity with the essential requirements and other relevant requirements of the R&TTE Directive (1999/5/EC) and the following Directives.


The product carries the CE mark accordingly.

EMC Directive: 2004/108/EC

LVD Directive: 2006/95/EC

RoHS Recast Directive: 2011/65/EU

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