My phone/tablet will not pair with the Bluetooth connection

If you recently performed a factory reset to your 360fly camera,  you may need to forget the Bluetooth connection on your mobile device before attempting to pair the device.   You can go into the Bluetooth setting menu on you device and find the connection and forget.   Once complete, you should be able to pair the device.

If this does not work, try Factory Resetting the 360fly and then start the set-up process again.

Have more questions? Submit a request